Shipping and Delivery Policy

 

At 360travel.net, we are pleased to offer a seamless and reliable service for booking hotels, flights, excursions, car rentals, and cruises. This Shipping and Delivery Policy outlines the process of delivering your bookings and the terms associated with our services.

 

1. Hotel Bookings:

Upon completing your hotel reservation through our website, you will receive an instant confirmation email. This email will contain all the relevant details of your booking, including the hotel name, check-in and check-out dates, room type, and booking reference number. You may present this confirmation email to the hotel upon arrival for a smooth check-in process.

 

2. Flight Bookings:

For flight bookings, you will receive an electronic ticket via email once your reservation is confirmed. This electronic ticket will contain your flight itinerary, including the airline, flight numbers, departure, and arrival times. Please ensure that you have a copy of the electronic ticket, either in print or on your mobile device, to present at the airport during check-in and boarding.

 

3. Excursions and Car Rentals:

For excursions and car rentals, you will receive a voucher via email after completing your booking. This voucher will contain all the necessary details, such as the date and time of the activity, meeting points, and any relevant contact information for the excursion operator or car rental agency. Please have a copy of the voucher available on the day of the activity or car rental.

 

4. Cruise Bookings:

Upon completing your cruise reservation, you will receive a confirmation email with your cruise itinerary and booking reference number. Additionally, you may receive e-tickets for any flights or other transportation arrangements related to your cruise package.

 

Delivery Timeframe:

The delivery of booking confirmations, electronic tickets, and vouchers is generally immediate. You should receive the relevant documents via email shortly after completing your booking.

 

Please note that certain bookings may require additional processing time, particularly if there are any special requests or customizations involved. In such cases, we will inform you of any anticipated delays and provide updates accordingly.

 

Refunds and Cancellations:

As outlined in our Refund and Cancellation Policy, certain bookings may be non-refundable or subject to cancellation fees. It is essential to review the terms and conditions of your booking carefully before making a reservation. If you need to cancel or modify your booking, please refer to the guidelines specified in our Refund and Cancellation Policy or contact our support team for assistance.

 

Delivery Options:

As an online travel agency, all booking confirmations, electronic tickets, and vouchers are delivered electronically via email. We do not provide physical shipping or delivery of documents.

 

Effective Date: 12.05.2023

Last Updated: 12.05.2023