Privacy Policy (for EU / Switzerland users)
In compliance with GDPR (Regulation (EU) 2016/679)
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1. Introduction
This Privacy Policy describes how 360travel.net (“we”, “our”, or “the Website”) collects, uses, shares, and protects personal data of individuals located in the European Union, EEA or Switzerland.
By using our website, you agree to this policy in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
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2. Data Controller
As a personal project operated by an individual, the data controller is:
Natural person (name not publicly disclosed)
Email: [email protected]
We do not have a physical establishment in the EU/EEA. If required, we may appoint a GDPR representative at a later stage.
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3. What Personal Data We Collect
We may collect the following personal data:
• Name and surname
• Email address
• Phone number (optional)
• Booking information (dates, location, selected services)
• IP address, browser type, device info
• Cookie identifiers (see Cookie Policy)
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4. Legal Basis for Processing
We process your data based on the following lawful grounds:
• Consent (Article 6(1)(a)): when you actively agree (e.g., for newsletters)
• Contractual necessity (Art. 6(1)(b)): for processing bookings
• Legal obligation (Art. 6(1)(c)): when required by law
• Legitimate interests (Art. 6(1)(f)): for site analytics and improvement
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5. How We Use Your Data
• To process bookings and requests
• To send confirmations, notifications, and updates
• To improve website performance and user experience
• To comply with applicable laws and protect our rights
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6. Data Retention
We retain personal data:
• Booking data: up to 5 years (for legal compliance)
• Analytics cookies: up to 14 months
• Contact requests: up to 12 months
• Consent logs: up to 3 years
You may request earlier deletion (see Section 9).
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7. Data Sharing and Transfers
We may share your data with:
• Partner platforms (e.g., hotel or flight providers)
• Hosting and IT infrastructure providers
• Analytics services (Google Analytics, etc.)
We do not transfer personal data outside the EEA unless the recipient offers adequate protection (e.g. EU Standard Contractual Clauses).
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8. Cookies and Tracking
Please refer to our Cookie Policy for full information about our use of cookies and your choices. A cookie banner is presented upon entry.
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9. Your Rights (EU/EEA/CH)
You have the right to:
• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority
To exercise these rights, contact us at [email protected].
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10. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure.
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11. Changes to This Policy
We may update this Policy periodically. The latest version will always be available on our website.
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12. Contact
For any privacy-related questions or requests:
Email: [email protected]
Phone: +7 (993) 884-66-93
