Payment and Security Policy
At 360travel.net, we take the security of your payment information seriously and are committed to ensuring a safe and reliable payment process for our users. This Payment and Security Policy outlines the measures we implement to protect your payment data and ensure a secure transaction environment.
Payment Methods:
We offer various payment methods to accommodate our users' preferences and ensure a seamless booking experience. These payment methods may include credit/debit cards, bank transfers, and alternative payment options, depending on the location and availability.
Secure Payment Process:
1. Encryption: Our website uses industry-standard encryption technology to secure the transmission of your payment data. When you provide your payment information, it is encrypted and transmitted securely to prevent unauthorized access.
2. PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements. This ensures that your credit/debit card information is handled securely throughout the payment process.
3. Secure Payment Gateways: We partner with reputable and secure payment gateways to process your transactions. These gateways use advanced security protocols to protect your payment information.
4. Two-Factor Authentication: For certain payment methods or high-value transactions, we may implement two-factor authentication to add an extra layer of security.
5. Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
Data Privacy:
Your payment information is treated with the utmost confidentiality, and we do not store or retain your credit/debit card details on our servers. Your personal and payment data are handled in accordance with our Privacy Policy.
Fraud Prevention:
To protect against fraudulent activities, we may use various fraud prevention tools and strategies. In certain cases, we may request additional verification or documentation to ensure the legitimacy of the transaction.
Responsibility for Payment Security:
While we take all reasonable measures to safeguard your payment information, it is essential to ensure the security of your devices and personal data. We recommend keeping your login credentials and payment information confidential and regularly updating your device's security settings.
Third-Party Payment Processors:
For certain payment methods, you may be directed to third-party payment processors to complete your transaction. Please review their respective terms and privacy policies before proceeding with the payment.
Refund and Cancellation Policy:
Please refer to our Refund and Cancellation Policy for information on refund procedures and cancellation terms.
Changes to the Payment and Security Policy:
We reserve the right to update or modify this Payment and Security Policy at any time to reflect changes in our payment processing practices or legal requirements. Any updates will be effective immediately upon posting the revised policy on our website.
Contact Us:
If you have any questions or concerns regarding our Payment and Security Policy, please contact us at [email protected] or +852 1264 5524.
Effective Date: 12.05.2023
Last Updated: 12.05.2023